CAMP CANCELLATION POLICY
When you register your child, we reserve one of our dedicated spots for your child. We purchase ingredients and schedule the appropriate number of staff to ensure that your child has a wonderful and educational experience. The cost of Camp includes a $50 non-refundable camp deposit. If your child is unable to attend the camp session for which you registered, please inform us in writing as soon as possible at hello@jaxcookingstudio.com. If you cancel at least 21 days before the first day of the camp, we will issue you a credit for the cost of the camp less the deposit or a refund for the cost of the camp less the deposit and the credit card processing fees we encountered. If you provide at least 14 days’ notice, we will attempt to rebook the summer camp session. If rebooked, we will provide you with a 1-year credit for the camp cost minus the deposit. If we are not able to rebook the camp session or if you provide less than 14 days‘ notice, we regret that no refund or store credit will be issued. You are welcome to gift the camp session to another child and provide us with that child’s contact information.
SINGLE CLASS CANCELLATION POLICY
(not applicable for a Summer, Winter, or Spring Break Camp)
This cancellation policy is applicable to registrations for a single class (e.g., Monday Night Summer Class) and is NOT APPLICABLE for a multi-day camp.
If you are unable to attend the class for which you registered, please inform us as soon as possible. If you notify us at least 7 days before the class date, we will issue you a full refund of the class price less the cost of the credit card processing fees we encounter or a credit of the class price. If you notify us at least 5 days in advance, we will issue a 1-yr credit for a future class. If you are not able to provide 5 days’ notice, we will attempt to rebook the class. If we are successful, we will provide you with a 1-yr credit which you may use on future classes. If we are not able to rebook the class, we regret that no refund or store credit will be issued. By that time, we will have committed staff and resources and purchased food based on our confirmed bookings. We hope you will make someone very happy by gifting your cooking class!
If you purchase 6 or more tickets for a single class, we require a 30-day notice before the class date to cancel that reservation. In that instance, we will issue you a credit valid for one year. No credit card refunds will be offered.
WAIVERS
When you enroll your child in a JAX Cooking Studio session, you indicate that you have read and accepted the policies, procedures, terms and conditions, and waivers of liability set forth on this page or emailed to you before the start of the camp session. You assert that your child’s participation is voluntary and you knowingly assume all risks associated therewith. This waiver specifically includes any claims made by you arising from the alleged negligent acts of JAX Cooking Studio, all other members of its cooking studio staff whether contracted or employed, agents, and any related parent and/or subsidiary entities. This release shall be binding to the fullest extent permitted by law. If any provision of this release is found to be unenforceable, the remaining terms shall be enforceable.
Inherent Risks Involved in Cooking: Cooking classes have inherent risks, dangers, and hazards, and participation in these classes may result in physical injury, disability, or even death. JAX Cooking Studio has policies and procedures in place to minimize the risk of injury to any person taking cooking classes. By participating in a session at JAX Cooking Studio, you acknowledge, agree, and understand that your participation and that of your child is voluntary, and you assume the risks associated with the culinary activity in which you or your child will be participating.
Authorization for Use of Photography and Video: JAX Cooking Studio takes videos and photographs during its cooking classes. These may be used to promote JAX Cooking Studio’s business, products and/or services, including but not limited to for advertising, publication, or any other lawful purposes without restriction as to frequency, duration of usage, and without compensation. Please notify Shelbi MacDonald, Owner, of JAX Cooking Studio, if you have concerns or objections to the use of such video or photos.
MISCELLANEOUS POLICIES AND PROCEDURES
Any child who displays other visible symptoms of illness will not be permitted to attend that day. This includes but is not limited to cough, shortness of breath, chills, muscle pain, headache, sore throat, or new loss of taste or smell. We ask that you err on the side of caution and keep your child home if he or she is exhibiting any of symptoms of illness. Children must be fever-free without the use of fever-reducing medication for twenty-four hours before the class.
Children Becoming Ill at Camp: If a child begins to display symptoms of illness once in class, the parent or guardian will be required to pick up the ill child within thirty minutes of being notified by JAX Cooking Studio that the child is ill.
Hand-washing: Hand-washing sinks are spaced throughout the cooking studio. Children will be taught the proper way to wash their hands and turn off the faucet. They will be prompted by the chefs many times throughout the class session to wash their hands, including at a minimum when first entering cooking studio, after touching anything others may have touched, before eating, and after using the bathroom.
Parents/Guardians in the Studio: Parents or guardians may enter the cooking studio to drop off and pick up their children. Parents may remain in the studio to observe for the first and last five minutes of every class, but they are not permitted to stay in the studio during the entire class.
The Cooking Experience: We aim to have each child get as much hands-on cooking experience as possible. Throughout the week, the children will work together in groups of 2-3 to make their recipes.
SAFETY RULES FOR THE STUDIO
JAX Cooking Studio believes that children (and adults!) are most-likely to develop confidence in the kitchen through hands-on work. For this reason, we will be keeping the children very busy making recipes in the kitchen. The following Studio Rules are intended to safeguard the children and prevent the possibility of unexpected substances ending up in our food!
- Wear close-toed shoes each day
- Secure long hair with a tie, clip, or hat
- Be in class, ready to begin on time
- Be respectful of all instructors, staff, and fellow cooks
- Wash hands before beginning to prep and periodically, as needed, to keep hands clean
- Don’t touch kitchen equipment without permission
- Never attempt to catch any falling objects (especially knives!)
- Acknowledge all spills, and clean them up immediately
- Never place cooked food where raw food has been placed or stored
- Use pot holders when handling hot pots and pans
- Don’t put water on a kitchen fire
- Have fun learning to cook!